In his latest column for Forbes online, Drucker Institute Executive Director Rick Wartzman writes about the way that Facebook is building a culture of continuous learning throughout the company.
At the heart of Facebook’s effort, Wartzman explains, are a few key principles: “speed, brevity and small bites of information delivered at the point of closest relevance.”
A new training curriculum to enhance manager effectiveness, for example, “has been broken up into 90-minute, biweekly teaching nuggets,” Wartzman writes. Also “sparking excitement inside Facebook,” Wartzman says, are peer-led coaching circles composed of six to eight colleagues. These groups have become a powerful way for “more senior employees to mentor younger ones.”
What Peter Drucker recognized, according to Wartzman, is that those doing the mentoring also grow from the experience. “Knowledge workers . . . learn most when they teach,” Drucker wrote. “We often hear it said that in the information age, every enterprise has to become a learning institution. It must become a teaching institution as well.”