C. William Pollard

C. William Pollard

Mr. Pollard is the former chairman and CEO of ServiceMaster Co. Under his leadership, ServiceMaster was recognized by Fortune magazine as the No. 1 service company among the Fortune 500. It was also identified as a “star of the future” by The Wall Street Journal and recognized by the Financial Times as one of the most respected companies in the world. In 2004, Mr. Pollard received the Rev. Theodore M. Hesburgh Award for business ethics at Notre Dame. He has served as chairman of the Board of Trustees at Wheaton College in Wheaton, Ill., and as a director of Herman Miller Inc. Mr. Pollard is also the author of the bestselling book The Soul of the Firm, which Peter Drucker described as a guide to how large service companies can “give its employees dignity, productivity, and meaningful work.” He has authored two other books, as well: The Heart of a Business Ethic and Serving Two Masters?: Reflections on God and Profit.

Natsumi Iwasaki

Natsumi Iwasaki

Mr. Iwasaki is the author of the novel What If a Female Manager of a High School Baseball Team Read Drucker’s “Management,” which has sold more than 2 million copies and was the top-selling book in Japan in 2010. It tells the story of a student who unexpectedly becomes the manager of the baseball team at Tokyo’s Hodokubo High. She soon stumbles across a version of Peter Drucker’s 1973 classic Management: Tasks, Responsibilities, Practices and uses its lessons to lift the team’s performance. Moshi-Dora, as Mr. Iwasaki’s book is called for short, has also been turned into an anime TV series and a movie version. In 2011, Fast Company magazine named Mr. Iwasaki one of the “100 most creative people in business.”

Craig Wynett

Craig Wynett

Mr. Wynett is chief creative officer at Procter & Gamble Co. He joined P&G in 1988 and moved up quickly through the company’s brand manager system. In 1994, Mr. Wynett persuaded then-CEO John Pepper that P&G had “hit a 15-year paralysis in launching major new products.” Mr. Wynett was then tapped to head a startup within P&G—Corporate New Ventures, which was armed with $250 million in seed money and a direct line to the CEO’s office. Under Mr. Wynett, the CNV team captured ideas from all across P&G, by way of an online network, and then used the Internet to analyze market opportunities, demographics and costs. Once it was determined that a project was feasible, it was typically launched within days and new products swiftly brought to market. Mr. Wynett’s development methods have been studied by Harvard researchers and replicated by R&D executives from myriad other multinationals. Mr. Wynett is also co-author of the bestselling You series of advice books.