Using our proprietary assessment methods, government agencies identify their particular training objectives then work directly with the Drucker Institute to craft a customized version of the Drucker Playbook. Participants then work at their own pace through the Playbook’s multi-modal blend of animated case studies, excerpted and adapted Drucker texts, engaging activities, tailored video presentations, and original recordings of the late Peter Drucker himself, all hosted on a Learning Management System individualized for each government entity.

All Playbook lessons come with a Game Plan for moving quickly from ideas to action to results, and Drucker Institute staff are available for direct support and coaching in implementing the Playbook’s concepts and tools.

The Drucker Playbook can be customized to reflect the specific goals of each participating agency, learning modules can be created to provide time-tested insights and practical tools on topics such as Mission and Customer Focus, Effective Communication, Measuring the Right Things the Right Way, Planned Abandonment, Innovation, Public Sector Entrepreneurship, Managing Oneself, Managing a Team, Project Management, Accountability, Values, Courage and Leadership, Effective Decision Making, Drucker’s Five Most Important Questions, and much more.

Interested? Sign up here.

To assess your agency’s overall effectiveness, as well as its specific training and professional development needs, please contact Lawrence Greenspun, Director of Public Sector Engagement, at lawrence.greenspun@cgu.edu or 909-607-8755.

Measure Agency Effectiveness

The Drucker Public Sector Survey provides a benchmark for overall organizational effectiveness, as well as specific measurements on Employee Engagement, Customer Focus, Performance, Innovation, and Social Responsibility.

Customize the Survey

Individual agencies can customize the Drucker Public Sector Survey to evaluate specific metrics that reflect agency goals and areas of focus.

Develop and Implement a Playbook

The Drucker Institute can custom design a version of the Drucker Playbook to reflect the specific strengths and needs of individual agencies as revealed through the Survey.

Move Quickly from Insight to Action to Results

Direct support and coaching is provided by Drucker Institute staff to help Drucker Playbook participants implement the program’s lessons and tools to increase both team and individual effectiveness.