Drucker Playbook for the Public Sector

If you think training is expensive, try ignorance.

—Peter F. Drucker

Drucker Playbook for the Public Sector

If you think training is expensive, try ignorance.
—Peter F. Drucker

The Question/The Answer

The greatest challenge facing public sector entities: Where will we find our future leaders? The answer: We’ve already hired them, they just need training.

“We shared the Drucker Playbook training with the inaugural class of the City of Memphis Emerging Leaders. The Drucker program was hands-on and thought provoking. It left participants both inspired and prepared with actionable takeaways they could immediately apply.”

Linda Delaney, Former Learning Coordinator
City of Memphis, Tennessee, Office of Talent Development

Online or In-Person

Provide your rising leaders with the practical lessons and tools for increased individual and team effectiveness through our multi-modal recorded training, or work with us to custom design a live training. Either way, all Drucker Playbook participants have ongoing, direct access to a coach to support implementation of Playbook concepts.

“I’ve been to hundreds of these things, and I’ll tell you, I saw things today I’ve never seen before. I learned things today that I’d never learned before.”

Dr. Mark Funkhouser, Former publisher of Governing
and former mayor of Kansas City, Missouri

Active Learning

The Playbook offers a multi-modal approach to learning with an emphasis on implementation of lessons learned to help participants move quickly from ideas to action to mission- and customer-centered outcomes.

“The City of Riverside’s Emerging Leaders Academy utilizes the Drucker Playbook for the Public Sector as a bedrock of our program for its variety of interviews, articles, videos, activities, and other methods that engage the multi-dimensional learner.”

Catina Swift, Citywide Training Officer City of Riverside, California


93% The portion of Drucker Playbook participants from the Louisville (KY) and Memphis (TN) cohorts, who indicated that the program had increased their effectiveness more than a year after completing the training.

“My leadership team and I used insights from the Drucker Playbook to establish and clarify priorities. All in all, the Playbook played a key role in helping us deliver services that empower everyone to thrive.”

Pete Buttigieg, Former mayor of South Bend, Indiana

Interested? Sign up here.

The Content

Drucker Playbook Module Topics*:

  • Effective Leadership
  • Values
  • Customer Focus
  • Planned Abandonment and Innovation
  • Change Management
  • Project Management
  • Effective Communication
  • Accountability

*Now with an added module on Leadership in a Time of Crisis.

Or co-design a customized live Playbook delivery with us, choosing from a module library covering more than two dozen topics including:

  • Employee Engagement
  • Performance Management
  • Team Management
  • Decision Making
  • Time Management
  • Lifelong Learning

government entities have used the Drucker Playbook.

To learn more, please contact Lawrence Greenspun,

Director of Public Sector Engagement, at lawrence.greenspun@cgu.edu

or 909-607-8755.